COVID UPDATE -- ARE YOU OPEN?
Yes! we are open! We are taking many precautions to increase our guests safety during this time. All rooms are now private so it's only you and your group in the room. For more information, please read our announcement here.
WHAT IS AN ESCAPE ROOM?
Escape rooms are an interactive adventure game in which players discover hidden clues and unravel puzzles in order to solve a mystery and exit the room within one hour. By solving each puzzle, you will be provided more clues in order to progress further until you unlock all the secrets and exit the room, or until the time runs out. Here at Portsmouth Escape Room, we designed and build our rooms from scratch. Check out our themed rooms here!
WHO CAN PARTICIPATE?
Everyone can participate! Portsmouth Escape Room is great for families, date night, a group of friends, as a bachelorette party or even as a corporate team building exercise.
Please note -- all children 15 and younger must be accompanied by adults in the room. Children under 10 are allowed on private games only.
AM I REALLY LOCKED IN?
Nope. The door will close behind you, but you can walk out of the room at any time, there is always an unlocked door. At Portsmouth Escape Room, we take safety seriously!
IS IT SCARY?
Generally no, but some of our themes might be "creepy". From our current games, Westower's Study, Roswell and Secret Lab are well lit and not scary. Surgeon has a darker theme and might be considered a little creepy.
SOUNDS AWESOME - WHAT IS THE COST? HOW DO I BOOK?
COVID UPDATE -- All rooms are now private without having to book all tickets.
The cost is $40 per person for groups of 3 or less, and $30 per person for groups larger than 3. This tiered pricing allow us to provide smaller groups with a private game while keeping our business afloat.
Note: Private events outside normal hours are priced $300 per room (up to 10 people).
CAN I BUY A GIFT CERTIFICATE?
Yes, we do! You can your Portsmouth Escape Room gift voucher online and create your own certificate to print or email, or you can buy a physical gift certificate in-store. Click here to buy a gift voucher.
CAN I BOOK A GAME OUTSIDE NORMAL OPERATING HOURS?
Absolutely! We are available every day by request. Private parties and corporate groups are welcomed at our escape room in Portsmouth at any time. We can accommodate multiple rooms at once for larger groups. If you'd like to inquire or book a special event out of our normal operating hours please fill out this contact form and someone from our team will get back to your within 24 hrs. For more information on team building, visit this section.
ARE ESCAPE ROOMS GOOD FOR TEAM BUILDING?
Yes! Escape Rooms are a very popular team building activity. If you would like to hear more about escape rooms as a team building exercise, check out our team building section here! We are available for private groups and events every day by request.
CAN I RESCHEDULE OR GET A REFUND IF MY PLANS CHANGE?
COVID UPDATE -- Yes, you can reschedule or receive full store credit with 24 hrs notice.
Sorry - no reschedules or refunds in case of cancellation, being late or no-show. Just like a concert or a theater play, if you are unable to attend you cannot reschedule / get a refund because your plans changed last minute or if someone in your group cannot attend anymore. If you book a whole room and some of your friends don't show up, we cannot offer partial refunds or credit either. Once you book, your booking is final.
I AM RUNNING LATE, CAN I STILL PLAY?
If you have a private room, you may still play but time might be deducted as we have other games right after yours. If it's a public game, your booking will be cancelled with no refund if you are late. We cannot allow late comers into a public room as it impacts the game for those that were on time. Remember to be onsite 10-15 mins before game time to go to restroom, go over instructions, etc... Rooms will start exactly on time, once the door is closed no one else can come in.
STILL HAVE QUESTIONS...?
Contact us here!